Privacy Policy
Updated: May 21, 2024
Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services.
Informations we collect
We collect various types of information to provide and improve our services to you:
1. Personal Information:
Name
Email address
Phone number
Payment information
Travel details (departure and arrival stations, travel dates, etc.)
2. Non-Personal Information:
Browser type
IP address
Pages visited on our site
Time spent on pages
How We Use Your Information
We use the information we collect in the following ways:
To process bookings and payments: We use your personal information to confirm your travel details and process your transactions.
To communicate with you: We may use your contact information to send you updates, confirmations, and important notices regarding your bookings.
To improve our services: We analyze non-personal information to understand user behavior and preferences, helping us enhance our website and services.
To comply with legal obligations: We may be required to use your data to comply with applicable laws and regulations.
How We Protect Your Information
We implement various security measures to ensure the protection of your personal information:
Data encryption: Sensitive data such as payment information is encrypted during transmission.
Access controls: Only authorized personnel have access to personal data.
Regular security audits: We conduct regular reviews of our security practices to protect your data.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
Service providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing services to you, under confidentiality agreements.
Legal requirements: We may disclose your information if required by law or in response to legal processes.
Your Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You can request deletion of your personal information, subject to certain exceptions.
Objection: You can object to the processing of your personal information in certain circumstances.
To exercise these rights, please contact us at [contact email].
Cookies
Our website uses cookies to enhance your user experience. Cookies are small files placed on your device that help us analyze web traffic and customize our services. You can choose to accept or decline cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies when you visit them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
[Train Station Name]
Email: [contact email]
Phone: [contact number]
Address: [physical address]